Quality Tools

Link to “Checklists & Forms” for additional tools and resources.


  • AOPO Quarterly Data Snapshot – download – AOPO
  • CMS Organ Procurement Organization Interpretive Guidance 3/13/2014link 
  • Hospital Services Compliance Checklist (TJC CMS etc) – download – LifeSource
  • OPTN – Prepare for a site surveylink 

The Seven Basic Tools of Quality are a set of tools used to assist in solving quality-related issues. These tools can all be found on the ASQ site, which also provides templates and instructions – link

The tools are:

  1. Cause-and-effect diagram (also known as the “fishbone” or Ishikawa diagram) – a diagram used to organize the causes of an issue.
  2. Pareto chart – a graph that highlights the most important issues among a (typically large) set of factors. Helps focus improvement efforts.
  3. Scatter plot or scatter graph – a graph that suggests various correlations between variables. If the pattern of dots slopes from lower left to upper right, it indicates a positive correlation between the variables being studied. If the pattern of dots slopes from upper left to lower right, it indicates a negative correlation.
  4. Check Sheet – a structured way to collect quality-related data to assess a process.
  5. Flow Chart – a method to document simple processes or programs. Extremely effective when used to streamline processes.
  6. Control chart – a chart used to determine if a manufacturing or business process is in a state of control.
  7. Histogram – a graph used to display data where the columns represent continuous intervals of data.

Other tools:

  • CMS – PDSA Cycle Template – link