Quality Tools

The Alliance welcomes submissions to the Organ Donation Toolbox.
Contributions can be emailed to info@odt-alliance.org with a statement providing approval for posting to this site.

This section has been reviewed and updated as of December 2018. To see past content, click on the Archive tab below.

  • Report Examples
    • SRTR Organ Procurement Organization (OPO-Specific) ReportsView Here
  • Survey Readiness Resources
    • CMS Organ Procurement Organization Interpretive Guidance 3/13/2014Link
    • OPTN – Prepare for a site surveyLink
    • OPTN | UNOS Member Evaluation Plan – View Here
  • Basic Quality Tools

    The Seven Basic Tools of Quality are a set of tools used to assist in solving quality-related issues. These tools can all be found on the ASQ site, which also provides templates and instructions – Link

    The tools are:

    1. Cause-and-effect diagram (also known as the “fishbone” or Ishikawa diagram) – a diagram used to organize the causes of an issue.
    2. Pareto chart – a graph that highlights the most important issues among a (typically large) set of factors. Helps focus improvement efforts.
    3. Scatter plot or scatter graph – a graph that suggests various correlations between variables. If the pattern of dots slopes from lower left to upper right, it indicates a positive correlation between the variables being studied. If the pattern of dots slopes from upper left to lower right, it indicates a negative correlation.
    4. Check Sheet – a structured way to collect quality-related data to assess a process.
    5. Flow Chart – a method to document simple processes or programs. Extremely effective when used to streamline processes.
    6. Control chart – a chart used to determine if a manufacturing or business process is in a state of control.
    7. Histogram – a graph used to display data where the columns represent continuous intervals of data.

    Other tools:

    • CMS – PDSA Cycle Template – View
  • Relevant Literature
    • Center for Clinical Standards and Quality/Survey & Certification GroupDownload
    • Changing Metrics of Organ Procurement Organization Performance in Order to Increase Organ Donation Rates in the United StatesArticle – Goldberg, D., Kallan, M., Fu, L., Ciccarone, M., Ramirez, J., Rosenberg, P., Arnold, J., Segal, G., Moritsugu, K., Nathan, H., Hasz, R. and Abt, P. (2017). American Journal of Transplantation, 17(12), pp.3183-3192. https://doi.org/10.1111/ajt.14391.
    • Critical Need for Standardized Organ Donation Metrics, Researchers Say Article – July 20, 2017, American Journal of Transplantation, 2017.
  • Archive
    • AOPO Quarterly Data Snapshot – Download – AOPO
    • Hospital Services Compliance Checklist (TJC CMS etc) – Download – LifeSource

Additional Resources Are Available In:

Checklists & Forms