As posted by the the U.S. Department of Commerce:
WASHINGTON—U.S. Commerce Secretary Penny Pritzker names four U.S. organizations as the 2015 recipients of the Malcolm Baldrige National Quality Award, the nation’s highest Presidential honor for performance excellence. The honorees are recognized for their outstanding commitment to sustainable excellence through innovation, improvement and visionary leadership. This year’s recipients represent four different sectors and include a two-time winner for the seventh time in Baldrige history.
The 2015 Baldrige Award recipients—listed with their category—are:
- MidwayUSA, Columbia, Mo. (small business; won in the same category in 2009)
- Charter School of San Diego, San Diego, Calif. (education)
- Charleston Area Medical Center Health System, Charleston, W.V. (health care)
- Mid-America Transplant Services (MTS), St. Louis, Mo. (nonprofit)
(click on each link to read more details)
“This year’s Baldrige Award honorees have demonstrated an unwavering commitment to improving their performance in all facets of their organizations, and they have served as role models for others to follow,” said Secretary Pritzker. “As America’s Innovation Agency, the Commerce Department is honored to support innovators and job creators who power our economy and help keep America open for business.”
The Commerce Department’s National Institute of Standards and Technology (NIST) manages the Baldrige Award in cooperation with the private sector. An independent board of examiners recommended this year’s Baldrige Award recipients from a field of 26 applicants after evaluating them in seven areas defined by the Baldrige Criteria: leadership; strategy; customers; measurement, analysis and knowledge management; workforce; operations; and results. An organization may compete for the award in one of six categories: manufacturing, service, small business, health care, education and nonprofit (including government agencies).
“Achieving sustainable excellence through the Baldrige Excellence Framework [which includes the Baldrige Criteria for Performance Excellence] takes time and commitment, but it is an effort that thousands of organizations worldwide have made the cornerstone of their leadership, management and improvement programs,” said Robert Fangmeyer, director of the Baldrige Performance Excellence Program. “Time and time again, organizations using the framework demonstrate positive transformation and growth, impressive metrics and outcomes, and lasting benefits for management, employees, customers and stakeholders.”
To see how the Baldrige criteria has resulted in lives saved at MTS, visit their website at: http://www.mts-stl.org/malcolm-baldrige-national-quality-award-recipient/
Read the full U.S. Department of Commerce press release at: https://www.commerce.gov/news/press-releases/2015/11/us-secretary-commerce-penny-pritzker-announces-four-recipients-2015